In our User Centered Research Evaluation class our team of six utilized Affinity Diagraming, Sequence Consolidation, Flow Consolidation, and Visioning to provide effective strategies/remedies to the current Course 15-213 (Introduction to Computer Systems). We interviewed several students in the class and evaluated the effectiveness of the existing teaching methods. We then proposed an interface called LineUp that would deal with the problems we found with the setup.
Communication Breakdowns between students, TA, and professor
Unproductive Debugging (TAs not helpful, solutions repeated)
Scheduling Inefficiencies ( Whiteboard system was ineffective, long wait times to access TAs, and wasted time)
Students submit questions online and Lineup clusters common issues together
TAs can prepare responses to common questions (will be prepared to help student)
TA assigns time slots to address students (no need to wait and idea of time is expected and lab is less crowded)
Technical Implementation
More time required of TAs to prepare answers
Walk-ins no longer a viable option